Dear Friends and Family,
At Canal Veterinary Hospital we are committed to providing current, comprehensive, compassionate, and cost effective veterinary care for our clients and our patients. It is a privilege to serve you and your pets. Veterinary services are categorized as “essential” and therefore we are continuing to operate during our normal business hours at this time.
We will continue to provide the same quality service that you’ve come to expect from us although it will look a little different:
To minimize risk for our staff and clients, we are serving all clients curbside until further notice. Please call us when you arrive at the clinic and one of our dedicated staff members will be dispatched to your car to assist you.
Pets with appointments will be brought into the hospital for care and follow-up communication will take place at your car or over the phone depending on the situation.
We are currently not able to provide any extended boarding services but will still provide full hospitalization for pets as is medically necessary.
We will provide refills on medications and pet food as needed but we also have an online pharmacy available to those clients who prefer to remain at home. You can find the link to our online pharmacy on our web-page. If you need assistance setting up your account, let us know. We are happy to help!
If possible, we ask that payments for appointments and supplies be made over the phone with a credit card. If you are unable to pay this way, let us know and we will come to your car to collect payment.
Clients who are elderly or immune-compromised and in need of dog/cat food or prescriptions may request delivery and we will do our best to arrange for a staff member to deliver these items to your doorstep.
We thank you for your flexibility with these changes and for continuing to trust us with your furry family members. If you have any further questions or concerns, please don’t hesitate to call us or email us at firstname.lastname@example.org.
All The Best,
The Entire Canal Veterinary Hospital Team